Privacy Policy

Data Retention

  • Email Address. We use this for sending notices about the service.
  • Trace Files. These are kept for three days and automatically deleted.
  • Aggregated Trace Information. We only store aggregated information about each trace in our database. This includes the normalized SQL statements, one sample SQL statment and any other columns that we included in the trace such as server name, application name, host name, login name, etc. This information is not currently archived but will be in the future.
  • First 1KB of each trace. We capture the first 1KB of each trace. We plan to use this to reverse engineer the header of the trace file format to better identify SQL Server 2008 and higher traces.

Collection of Information

We collect personally identifiable information such as your email address, when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

If you need to reach us you can use the Contact Us form on our corporate web site.

We reserve the right to make changes to this policy. Any changes to this policy will be posted.